FAQ

   

LanguageQuestion
English"No more Data Collector slots" Error Message
EnglishCounters not updated and log file from Data Collector show it is receiving data. Why is that?
EnglishCustomer wants to add 172.22.x.x
EnglishData Collector and auto-caching proxy
EnglishData Collector in a hosted environment
EnglishData Collector in Applications and Service Logs
EnglishData Collector installation and requirements
EnglishData Collector ports, URL and IP of the server
EnglishData Collector returning an error - There was no endpoint listening at....
EnglishData Collector running with status "Data Receiver Temporarily Offline"
EnglishData Collector stops randomly
EnglishDirect Connection and Data Collector setup for the same printer
EnglishGet "System.IO.FileNotFoundException" when starting Data Collector Manager. Why is that?
EnglishHow often does the Data Collector discover and collect data from devices?
EnglishHow to add an extra Network Range on an account
EnglishHow to define specific printers to be collected?
EnglishHow to find the Data Collector config file
EnglishHow to speed up discovery and collection on a new Network Range
EnglishHow to stop input data for a PartnerLink account
EnglishHow to stop the Data Collector collecting data
EnglishHow to use different community names for the same network range
EnglishI added devices to my account but I am not seeing the usage counters
EnglishImproving data collection performance - deleting or excluding ranges
EnglishMy Large Format printer is not found. Why is that?
EnglishNetwork prerequisites
EnglishPrinter is not updated with counters and supply levels anymore. Why is that?
EnglishProxy settings in Data Collector and system policy
EnglishSupported IP Range values
EnglishUninstalling the Data Collector
EnglishWhat credentials are required for the Data Collector?
EnglishWhen is a Device Offline alert created?
EnglishWill data from Data Collector be lost if the Internet connection is lost?