FAQ

   

LanguageQuestion
EnglishCounters not updated and log file from Data Collector show it is receiving data. Why is that?
EnglishCustomer wants to add 172.22.x.x
EnglishData Collector and auto-caching proxy
EnglishData Collector in a hosted environment
EnglishData Collector in Applications and Service Logs
EnglishData Collector Installation on Windows Vista
EnglishHow do I get a new password?
EnglishHow to add an extra Network Range on an account
EnglishHow to connect a printer from HP Command Center
EnglishHow to connect a printer using PrintOS
EnglishHow to define specific printers to be collected?
EnglishHow to find the Data Collector config file
EnglishHow to stop input data for a PartnerLink account
EnglishHow to stop the Data Collector collecting data
EnglishHow to use different community names for the same network range
EnglishI added devices to my account but I am not seeing the usage counters
EnglishLinux, Mac OS, or Novell support
EnglishMy Large Format printer is not found. Why is that?
EnglishNetwork prerequisites
EnglishPrinter is not updated with counters and supply levels anymore. Why is that?
EnglishProxy settings in Data Collector and system policy
EnglishSupported devices
EnglishSupported IP Range values
EnglishTwo printers with same IP address. Why is that?
EnglishUninstalling the Data Collector
EnglishWhat credentials are required for the Data Collector?
EnglishWhere to find the Account ID for Direct Connection?